Lesson 4.0:

What Culture Really Is, And Why It Matters

Dive into this topic by watching the video, followed by key explanations and exercises below.

Key Concepts:

  • A culture is a shared set of norms within a group. Those norms can be all sorts of things, healthy or unhealthy, inclusive or exclusive.

    • The best groups have cultures that encourage progress, harness differences and friction rather than squash them, and have shared norms around intellectual humility.

    • Many times when we talk about culture, we miss the mark on what makes a positive difference and what doesn’t.

    • New research is showing that some of the most prevalent ideas we have about work culture are backwards—especially in light of what we know about cognitive diversity.

  • In this section, we’ll dig into the difference between helpful and unhelpful cultures, and how to help the people you collaborate with thrive.